Our Most Recent Reviews
Our technician John M. Was super friendly and knowledgeable. He did a thorough job inspecting eveything and was able to get our air conditioner up and running quickly. John also took extra time to explain what he was doing to my 6-year-old, inquisitive ...son. I would definitely recommend Perfect Heating and Air to anyone looking to have work done.
Friendly and knowledgeable did a great job.
APPRECIATE PROMPTNESS AND CARE OF BOTH SERVICE REPS
We were very pleased with the services provided by Steve and John. Both were very professional and thoroughly explained the provided services. We wish John had told us how long the aroma from whatever he injected in the ducting would last. We could smell ...it late into the evening.
Just had Ken T. out to do maintenance on the A/C and furnace for the season. He helped remedy a small issue with the furnace and was great at explaining anything throughout the process. Ken is very personable and was great with my dog...I highly ...recommend him for any future jobs!
Kevin provided excellent service, performing maintenance and system checks in a professional and timely manner. Very pleased with the service, the company and our 4 year old Bryant HVAC, purchased from Perfect Air. Scott Boise,Idaho
Excellent quality workmanship with professional demeanor and very responsive.
This is the first time I've used this company and I was very impressed! On time, extremely thorough, and friendly.
Travis was very professional and complete with his service!
Perfect Plumbing & Heating's maintenance plan is great! They provide quality, professional service every time I see them. Keep up the great work!
On a Saturday the technician came and help set up my ecobee system. So helpful friendly and very knowledgeable Would recommend Perfect Plumbing and Heating. They do our AC and furnace ck routinely. And the office staff are also so helpful. She kept me ...informed that he was on the way. We will always use them.
We worked with Ken and appreciated all his feedback and help! Very responsive and professional company to work with.
Was late BUT it was OK. Technician gave me some instruction and I knew just what to do. Didn't charge me. Thanks very much.
Kevin was very polite and thorough. He showed respect and answered all my questions. He's a keeper! Thank you.
Technician Jake A. was very professional. He used an IPAD to take quality photo's of area's inside my H & A system so he could show me as explained any concerns to do with the unit. No sales pressure, just good information.
Professional, on time, good value, good quality, responsive Perfect Plumbing is the best.
Allen did a fantastic job explains the project. Timely and professional
It was, like all plumbers, quite expensive. However the quality of the service and products seem to be excellent. The plumber was prompt, polite, willing to answer questions, and very professional! Overall, I was VERY pleased!
Technician John Martinez was very professional, thorough, very well groomed and a delight to work with. The capacitor on the A/C needed to be replaced and the cost was $239, which is very high considering the retail price of a capacitor is $15 on average.
Cody arrived on time, very respectful and knowledgeable. He cleaned inside the furnace, replaced the filter and checked all working units, gave me a report and recommended a new enhancement to reduce dust and allergens. Perfect Air is perfect with ...their staff!!
Very good and the people are very nice and I would recommend them to my friends and family
Our technician was courteous, informative and willing to answer questions. We will be requesting him for all of our HVAC needs
Prices quoted are borderline criminal.
There is nothing to NOT like! John was on time, courtious,and tended to business
Had a plumbing emergency last Sunday. Perfect responded quickly and had a tech to the house in no time. Josh was courteous and very quickly solved my problem. Will use Perfect everytime for my plumbing needs!
he was very good and explained what we needed and cost to use up frount
Perfect Plumbing Heating and Air has always been there for me in an emergency or regular service checkups. Everyone who has been to my house is very professional, knowledgeable, easy to talk to, explains everything and lets me know of upgrades I may be ...interested in. If I have any questions, they know the answers. Their vehicles always look spotless, they are very clean and leave my place as it was when they arrived, only better! Thanks Perfect!
Kevin showed up on time and did a professional job. He explained recommended services and they were completed quickly as soon as the parts arrived-2 days. Office personnel were friendly and courteous.
Dave is the BEST! We appreciate Perfect Air.
Tom was great!
Always great customer service. Jake did a great job and very personable. Highly recommend this company
Time and again, Perfect Plumbing has proven to be very professional, working hard to give their customers the best service. Every technician is timely, knowledgeable and friendly.
Perfect heating and air has been working with us over the past couple of summers to improve our comfort during the hot summer months. We bought our home 4 years ago and quickly realized we had an ac issue during the first summer. To make a long story ...short, we have vaulted ceilings throughout our two story home and sub par duct work so when it got hot (low 90s and up) our ac started to lag and our upstairs temp was getting as high as 82-83 degrees. The first suggestion they made was to install attic fans. Unfortunately, that only gave us a few degrees of relief. (78-79) on hot days. I got a little frustrated that we didn’t get better results, but they came back and added additional ductwork in the two bedrooms that get the most heat. That unfortunately didn’t make much of a difference, however, the work was steeply discounted because we weren’t satisfied with the first attempt and they wanted us to be happy. Fast forward to this summer, we knew the heat was coming and that it was going to continue to be uncomfortable upstairs and that we had two options. Upgrade our HVAC system to a 4 ton from a 3 ton or install a mini split system in a couple of rooms upstairs. After weighing our options with John (HVAC design consultant) he suggest that we put a mini split running into the two upstairs bedrooms versus upgrade to a higher capacity HVAC system. The reason being the mini split would pump additional air directly into the rooms that needed it the most versus more air blowing throughout our house. We pulled the trigger and the install crew was here within a few days. Josh, Greg, and Chris came over first thing in the morning and stayed until 8p to finish the job same day. In addition to the mini split, they rerouted the ductwork that was added last summer into our Master to balance the airflow our on our second story. They did not charge for the extra work which we greatly appreciated. They were professional, courteous, and hard working. I can’t speak highly enough about all four of these guys. They work their butts off and have a smile on there face throughout. I have a lot of respect for their work ethic. The HVAC industry is not easy work and I think Perfect’s crew is the best in the treasure valley. Not only these guys but every technician that has ever come over to do annual maintenance on our system or any other work. In the end we ended up having a very expensive solution to our AC problem but it’s a permanent fix and will be comfortable for many years to come. I respect that perfect came over initially and didn’t try to upsell us on an expensive system right out the gate. Rather they suggested a lower cost alternative it just wasn’t as effective as we had hoped. I highly recommend perfect heating and air for all of your HVAC needs.
Jake was on time, thorough, professional, explained everything and delivered great customer service and quality workmanship. And, the cost beat the competition.
Perfect only thing need to be said
I called and was expecting to have an appt. scheduled a week out, but they were able to schedule me the same day! The people on the phone were nice and the technician, Jake, was very nice as well. Jake found the issues and got the unit back up and ...running in no time! Very happy with with the service!
Trevor was on time and did an awesome job of servicing my A/C. Very thorough. I was happy to see him since he serviced my unit last year. Great job, Trev!!
Really appreciated the quick fix and clean work he did for my AC issue. Price is way below my expectations.
After just a few days of turning on the air for the warm afternoons, our system shut down. Jake arrived within 30 minutes of our call, diagnosed the problem, and we were up and running with a new blower motor the same day. Thank you Jake. With our ...family sheltering in place during this crazy time, it was wonderful to have a quick, professional, and comfortable ending!
I found that Donavan did complete exam of my air conditioner and furnace. I liked having pictures to show and he was comfortable with my questions. Then had Tony explain all the options and costs to pick from. He was patient with my questions. I ...had a friend with me and Tony was very comfortable about that. Josh and Paul put my air conditioner and furnace in. They explains what they were doing. Very polite and a crew you should be proud of. The one think with your company is that the secretary/ office staff were difficult to work with. They made appointments that didn’t get done as scheduled. All in all, wonderful experience for me sense it’s a big decision and stressful time for me.
In short - trust me, you can confidently do business with them! A local company with outstanding values. They are great! I had service done on my A/C on 30APR20. I am a residential customer. I have two HVAC units for a larger house, and I live in a ...remote area that is rough on equipment. I have interacted with four different contractors regarding HVAC. I base my opinion(s) on these experiences. Perfect gave me the best experience, by far, and I recommend them for HVAC servicing/repair without reservation for the reasons below. First, they offer great value. They are competitively priced and offer a broad range of services. I cannot believe the quality of service I received for the price I paid! Second, they exude professionalism. From their friendly dispatching services, sharply dressed technicians, respect for my property, clean and tidy trucks, and cutting-edge equipment, they are ready to tackle simple of complex HVAC needs. Third, they have great customer service. The dispatch folks are great. They accommodated my hectic schedule. They worked around me and valued my time. The technician, Jake, was friendly, respectful, and polite. In our rapidly growing communities, the bad HVAC folks know there is no shortage of customers. The bad HVAC folks act as if you are disposable. This company does not! They care, and Perfect is the way to go. Fourth, they were thorough and did not cut corners when it came to servicing my equipment. I watched them carefully. They treated my HVAC as if it was their own. There is no slapdash work here. They were attentive to detail. Good work! Lastly, they are simply good people. Jake, the technician who helped on this occasion, took the time to give me a crash course on HVAC systems and what he was doing. He freely gave me tips to improve and maintain my systems. He kindly answered all my questions. The information he provided alone was worth the money. TLDR - These folks are great! They are Perfect in name and perfect in form. Please support this good company and choose them. You will not regret it. Dave R
They guarantee the job done right. Also going above and beyond until the task is done.
Josh Painter came out to do some outside plumbing for us. We were very impressed with his work and how he listened to us about the problem and getting it fixed very well. Thank you Josh. Dave Thom & Janet
Jake arrived right on time. Checked that heating system was working correctly, then did the maintenance on my air conditioning. He was thorough and got the job done. All systems go! Thanks, Jake!!
Being in the middle of the pandemic, these guys were very respectful. They stayed 6 feet away, wore gloves and used new shoe covers when they entered our house. They were quick but thorough and got the job done!
I was given multiple calls on the status of when a technician would arrive. They were quick and efficient, even on the week before Christmas! I would recommend them for sure. Mike was very nice and communicated what he was doing and what the issue was. ...So thankful my dad found this company as the heater quit working a week before Christmas while my husband was deployed. Thank you so much for the fast and friendly service. 04/28/20 We have since had multiple technicians to our house and have an excellent experience every single time. Today we had Allen and Cody our. They were thorough courteous and educated us on various portions or our plumbing and AC/ Heating. They also offered recommendations for various repairs and explained the options of all.
The tech (Jake) was great. Professional, fast, and thorough.,
Always shows up on time, and does a great job. They give you a detailed evaluation of what they found.
Had a great experience with Perfect Plumbing Heating & Air David Cole did a wonderful job explaining and notifying us of everything about our system! very happy with everything! thank you!
Kevin Orn from Perfect Plumbing came out today to service my AC unit. He did a very thorough inspection on my heater and AC unit. He was very patient and explained all repairs that needed to be done so that I could understand. Kevin was very pleasant ...and professional. I am very pleased with the service I received. Thank you.
I have had two outstanding Plumbing/HVAC service experiences with Perfect Plumbing & HVAC technicians in the past 6 months! Many thanks to your technician Donovan Sayler this week for the outstanding HVAC checkup on our furnace and A/C systems. Donovan ...knows the furnace and A/C systems extremely well, and explained all of his maintenance findings in terms that I could easily understand and follow. Donovan is brilliant technically, articulate and a consummate professional! He was a pleasure to talk with. He is a huge asset to Perfect and won my trust immediately, such that I will be a repeat customer of Perfect, with future HVAC service needs!
Very thorough inspection. Also checked a couple of things that would not normally be checked. Very pleased with the service I received!
We used Perfect Plumbing to replace our central air system two years ago. It was expensive, but they offered a variety of systems at a range of prices, as well as financing offers. With the system's warranty, Perfect Plumbing will periodically inspect ...other HVAC/water systems and appliances for free. They will take photographs to verify what they find and discuss future maintenance that may be required. They will try to sell you on replacements and upgrades, so be prepared for that; but since it's incentivized, they are thorough, which I appreciate.
So, I called on Tuesday for an AC check up and saw online that I could get my plumbing system checked for free; because I am a member. Mr Graham (sorry I forgot his first name) came this morning and checked it all out. He had opted for no mask so he had ...to go back to the truck. Good move. Our check up was good. He was fast and very good. Thanks again. 😃 Bruce and Dorene Hutchinson
As a former HVAC office manager, I was nervous about trying to find a new company to service my personal HVAC equipment. So I did some research and found a coupon for this company. Not only did the office staff agree to honor the coupon deal after the ...scheduling deadline, but the technician Kevin was professional, up front about everything and he even cleaned my intake vent covers for no extra cost! The service was outstanding from beginning to end and I will DEFINITELY call them for service again!
David was very thorough in our a/c and furnace tune up. Would recommend!
Cory was on-time, friendly and very professional. He told me what he was going to do, then he did it.
Had Perfect come by for an estimate of a big remodel. Alan the tech helped explain the different things needed to be done and the most cost effective way to do so. Was not pushy about moving forward which was nice.
David did a great job and was polite, courteous, and informative in a professional way.
Great Trust worthy Company. We purchased a new AC Unit last year, as well as regular scheduled maintenance. We have absolutely loved the stellar service from the company and with their Technicians. Highly Recommended!!
Steve was fantastic.
Our technician, Trevor Wolfe, was a true professional and I really appreciated his friendly and interactive demeanor during my service call. He did a great job keeping me up-to-date with the progress of our inspection/work so that nothing was a surprise ...at the end of the visit. The commitment to our well-being and equipment is truly appreciated and why we will continue to use Prefect Plumbing, Hearing and Air.
Perfect was great to work with! They were able to put in a new vent to stop the rattle from the microwave vent and installed a whole house air filter! The technician was on time, did great with social distancing and did a great job installing and ...explaining the air filter. I would call them again!
Excellent and speedy service. Technician was super nice, and did great work. Also, took all necessary COVID precautions as well. What a lifesaver!!!!
Kevin was very professional and explained what he would be doing and testing. He asked permission to enter our home for the work he would be conducting on our thermostats. When all test were completed he gave us a detailed outline of all the work that ...was completed.
Perfect Plumbing has been an absolute blessing to have. They helped me out when a disastrous HVAC installation from another company resulted a cold wet house in the middle of winter. Not only that, but they've helped me greatly in setting right what was ...wrong. Their personnel are punctual, but even in the event of any delays, they always let me know ahead of time so I'm not waiting helplessly for them. They're always friendly people who listen thoroughly to what I have to say or for any questions I may have. But you know a truly professional company by not only how they perform when things are going right, but also when something goes wrong. They set anything right that they have the power to. I can't recommend them and their staff highly enough.
Very good experience.
Just had Cody, your tech over to do annual maintenance on our air conditioner. He did a great job. Also did a quick check on the furnace. Super guy! So careful about covering his shoes when he came into the house. He also gave us some ...recommendations, but not pushy at all. Will continue using your company again!